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AI Chatbots are Improving Customer Experience Faster than Expected

Comm100

JUNE 12, 2023

By February of 2023, the chatbot created by software company OpenAI had garnered 100 million unique visitors , making it the fastest-growing consumer app ever to have been released. The AI chatbot application can respond to written prompts to generate stories, essays, articles, answers to questions, code sequences, and even jokes and poems.

Chatbots 130
Chatbots Customer Experience Healthcare Software 130
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Top Retail Customer Experience Trends to Watch in 2023

SurveySensum

JULY 24, 2023

Elevating Customer Journey With Phygital Experiences According to a survey conducted by Statista on Retail Technology , the global market of such virtual fitting rooms would climb up to 15 billion USD by 2029. According to a study by McKinsey , 60%-70% of the respondents said that they would pay more for sustainable packaging.

Retail 52
Retail Trends Self Service Customer Experience 52
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