BirdEye

JANUARY 16, 2024

How does CRM integration impact sales & marketing? CRM integration allows harnessing the power of AI & automation by linking your CRM software – the hub of customer information and interactions – with other tools like email systems, social media platforms, enterprise resource planning (ERP) systems, and marketing automation tools.

CRM 58

CRM Management Social Media System 58

SurveySensum

NOVEMBER 7, 2023

Did you know that 79% of people shop on their mobile devices at least once in 6 months And no matter how attractive or data-driven your marketing campaigns are if you don’t provide a positive mobile CX to your customers then they are 62% less likely to make any future purchases from you? billion by 2028.

Self Service 52

Self Service Customer Experience Multi-Channel e-support 52

SurveySensum

JULY 12, 2023

By gathering customer feedback at these touchpoints, you can identify areas for improvement and tailor your strategies to better meet their expectations. Let’s take a look at this introduction by Scott’s Cheap Flights for their survey: Now, what did Scott’s Cheap Flight’s marketing team do right? users by 2028.

Retail 52

Retail Survey Feedback Roadmap 52

SurveySensum

JULY 12, 2023

By gathering customer feedback at these touchpoints, you can identify areas for improvement and tailor your strategies to better meet their expectations. Let’s take a look at this introduction by Scott’s Cheap Flights for their survey: Now, what did Scott’s Cheap Flight’s marketing team do right? users by 2028.

Retail 52

Retail Survey Feedback Roadmap 52