Optimove

MAY 7, 2020

In 2017, I stood on stage at Optimove’s flagship customer event and forecasted that by 2027, all marketing would become relationship marketing. It is in this reality that relationship marketing will need to take the step forward predicted back in 2017 and be the central strategy for the complete consumer lifecycle.

Advertising 52

Advertising Policies CRM Competitive Advantage 52

Call Experts

OCTOBER 5, 2023

TrueList explains that the worldwide market for answering services will reach $496 billion before 2027. Gaining Competitive Advantage In a crowded marketplace, exceptional customer service can be a crucial differentiator. Ideally your partner will have a blend of both for redundancy.

Contact Center 105

Contact Center Call Center Guidelines Customer Satisfaction 105

Call Experts

APRIL 8, 2024

TrueList explains that the worldwide market for answering services will reach $496 billion before 2027. Gaining Competitive Advantage In a crowded marketplace, exceptional customer service can be a crucial differentiator. Ideally your partner will have a blend of both for redundancy.

Contact Center 52

Contact Center Call Center Guidelines Customer Satisfaction 52