Playvox
DECEMBER 16, 2021
Is gamification the right choice for your contact center? According to a recent Gallup report , 85% of employees are not engaged or are actively disengaged at work. Gamification is no longer a buzzword. The Psychology Behind Gamification. Are your employees excited to come to work each and every morning?
TechSee
JUNE 25, 2019
The field is becoming increasingly mainstream with a 2017 Tractica report predicting that biometric hardware and software revenue will grow to $15.1 billion worldwide by 2025, with a CAGR of 22.9 Gamification. Gamification can be an immersive, exciting experience that engages and motivates agents.
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Playvox
FEBRUARY 23, 2022
One proven way to motivate your team is to drive engagement with gamification. According to a recent Gallup report , 85% of employees are not engaged or are actively disengaged at work. Today, companies worldwide are using gamification to great effect to enhance employee engagement and productivity. Why Does Gamification Work?
Lumoa
FEBRUARY 9, 2023
According to Finance Digest , 95% of customer interactions will be managed with AI by 2025. Customer Service Gamification Customer service gamification is a customer experience strategy used to enhance customer engagement and customer loyalty. Both groups of technologies can be utilized to make analytics more actionable.
Currency Alliance
FEBRUARY 10, 2021
This will have also been true for your C-level direct reports. If you want to dig deeper into loyalty mechanics, you can read more about where loyalty is headed in our blog on the characteristics of a winning loyalty program in 2025. Hilton, Marriott, American Airlines and a few others now report more than 100m members.
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