2025 Chatbots Competitive Advantage Self Service 
Kustomer
SEPTEMBER 1, 2022
6 Ways to Maintain a Strong Customer Service Strategy. Consumer relations are an important area in which businesses can gain a competitive advantage, improve employee and customer engagement, and, perhaps most importantly, retain loyal customers. Invest in Self-Service Solutions.
TechSee
FEBRUARY 1, 2021
According to Gartner, the number of CSPs investing in artificial intelligence (AI) technologies for improving their infrastructure planning, operation, and products will rise from 30% in 2020 to 70% in 2025. billion by 2025, a CAGR of 21.9% from 2020-2025.
SurveySensum
NOVEMBER 7, 2023
Competitive Advantage: An exceptional mobile CX can set businesses apart from their competitors. According to Google , 67% of mobile users say that when they visit a mobile-friendly site, they’re more likely to buy a site’s product or service.
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