Remove 2024 Remove Engagement Remove Gamification Remove Loyalty Programs
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Euro 2024: 5 Tips for A 5-Star Marketing Plan 

Optimove

See the difference control groups make in this guide Download Now Why it Matters: With past major sporting events yielding double the revenue compared to the off-season, the Euro 2024 is a marketer’s golden ticket to success and presents a significant opportunity for operators worldwide.

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5 Best Customer Retention Software to Try in 2024

SurveySparrow

For example, you could automate emails to welcome new customers, thank them for their purchases, or re-engage with those who haven’t interacted with the brand recently. This consistent engagement keeps your brand on customers’ minds. Eventually, it can foster loyalty and encourage repeat business.

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Top 5 Customer Service & CX Articles for Week of February 19, 2024

ShepHyken

They are often used interchangeably by businesses, but understanding the difference is crucial for businesses looking to thrive in 2024 and beyond. Exploring Customer Loyalty and Retention by Vijay Iyer (Total Retail) Effective customer retention extends beyond product or service quality, emphasizing ongoing customer engagement post-purchase.

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The role of emotions in CX and how you can use them to design better experiences

ECXO

” Therefore, businesses should strive to create emotionally engaging experiences for their customers. This can lead to a more engaging and memorable customer experience, fostering loyalty, and encouraging repeat purchases. For a brand, this underscores the importance of creating positive, emotionally engaging experiences.