InMoment XI

AUGUST 31, 2023

This year’s event is jam-packed with hands-on demonstrations, workshops, and interactive opportunities to help you extract tangible value from our speakers, as well as gain applicable knowledge for your experience programme. We’d love for you to join us in London on the 4th & 5th October. What are you waiting for?

Conference 260

Conference Banking ROI Customer Voice 260

Lumoa

FEBRUARY 29, 2024

Lumoa Product News for February 2024 Hey everyone! Getting Started with Ask Lumoa Ask Lumoa is our new way to get a deeper understanding of your customer voice. Ask Lumoa Interactive webinar – Check out Ask Lumoa in action in this exciting webinar! The post Product News – February 2024 appeared first on Lumoa.

Knowledge Base 208

Knowledge Base Customer Voice Feedback Touchpoint 208

Lumoa

APRIL 28, 2024

Every interaction with your business has the power to build or damage the relationship with your customer – and can directly impact your revenue. 78% of customers have backed out of a purchase due to a poor customer experience (CX). That’s where customer experience platforms come in.

Self Service 208

Self Service Customer Journeys Analysis Feedback 208

NobelBiz

SEPTEMBER 29, 2020

More and more companies are employing these solutions to replace increasingly complex agent interactions. These are: The integration of gesture recognition with AI-based chatbots A rising trend of providing services on digital platforms These technological strides might enable AI solutions to come closer to human levels of interactions.

Contact Center 52

Contact Center Virtual Call Center Omni-Channel Chatbots 52