Lumoa

FEBRUARY 6, 2024

Lumoa Product News for January 2024 Hey everyone! We want to use Concepts to help refine our AI so that it is easier for you to get to the heart of your customers voice. The post Product News – January 2024 appeared first on Lumoa. Lovely seeing you again, back with more exciting Lumoa updates! Let’s get started!

Knowledge Base 208

Knowledge Base Feedback Customer Voice Training 208

InMoment XI

AUGUST 31, 2023

We’re all about assisting businesses in translating their customer experience initiatives into tangible, measurable business outcomes. NPSx℠ brings together the best of Bain’s customer-first thinking and world class technologies, packaged in a simple and accessible way, for leaders around the world.

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Conference ROI Banking Customer Voice 260

Lumoa

FEBRUARY 29, 2024

Lumoa Product News for February 2024 Hey everyone! Getting Started with Ask Lumoa Ask Lumoa is our new way to get a deeper understanding of your customer voice. The post Product News – February 2024 appeared first on Lumoa. Lovely seeing you again, back with more exciting Lumoa updates! Let’s get started!

Knowledge Base 208

Knowledge Base Customer Voice Feedback Touchpoint 208

CSM Magazine

JUNE 27, 2019

Research shows the Gamification global market will have a CAGR of over 30% from 2019-2024. Market Research Future reports an estimated CAGR growth for AI of 37% by 2024. It offers customized voice, data and technology solutions from top providers. The AI Market and Gamification markets continue to grow at an amazing pace.

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Gamification Marketing Call Center Contact Center 40

NobelBiz

SEPTEMBER 29, 2020

Google’s just the latest actor to show its head in the contact center world – they must’ve realized it’s a very promising avenue, set to grow by up to $6 billion by 2024. In the future of the contact center, the majority of customer support interactions will be for complex issues.

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Contact Center Virtual Call Center Omni-Channel Chatbots 52

Lumoa

FEBRUARY 13, 2024

We have some exciting stuff cooking up for 2024, and we hope they make it easier for you to take actions based on the voice of your customers. What a year of releases for Lumoa. And this doesn’t include all the numerous backend changes to make the page smoother, load faster, and look better! That’s all folks!

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Knowledge Base Groups Feedback Data 208