2023 Contact Center Workflow Customers Technology 
TechSee
DECEMBER 9, 2020
Ever since the Industrial Revolution, organizations have always looked to robotic technology as a way to advance their operational efficiency. Unattended RPA generally works autonomously in the background, such as monthly invoice processing or customer reminders. Think sewing machines, factory conveyor belts, even traffic lights.
NobelBiz
OCTOBER 17, 2023
For call centers, ensuring that remote agents have access to consistent, reliable, and secure technology is of utmost importance. Additionally, without adequate security measures, they inadvertently expose sensitive customer data. NobelBiz OMNI+ enables seamless WFH deployment, ensuring smooth operations in a remote environment.
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