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Converse 2022

Uniphore

Infographics. Find out at Uniphore Converse 2022 on. At Uniphore Converse 2022, enterprise executives from CX to Sales will learn the latest innovations in automation, conversational AI and emotion intelligence. At Uniphore Converse 2022 you will: Hear from leading industry analysts and speakers around the future of CX.

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5 Top Customer Service Articles of the Week 1-24-2022

ShepHyken

My Comment: I just came across this article and the accompanying infographic this week, and while it may have come out sooner, the timeliness of it couldn’t be more appropriate. My Comment: Personalization can give you a competitive advantage. 3 Trends Driving Brand-Defining Customer Service in 2022 by Sarika Khanna.