article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. All the Thought Leaders present in this list have significantly impacted the Customer Experience Domain in their own way.

article thumbnail

Top 50 Customer Success Influencers 2021

SmartKarrot

Making it to the Top 25 Customer Success Influencers in 2020, Kristi has turned the tables for hyper-growth B2B SaaS companies. In the rising landscape of Customer Success across global businesses, she has successfully spent the last decade with companies trying to reinvent the way they deal with their customers.