Top 6 Loyalty Trends for 2021
Currency Alliance
NOVEMBER 17, 2020
In November 2019 when we published the Top Trends for 2020 , we could not have known about the Covid-19 pandemic. We also tend to trust companies less and are overwhelmed with information coming at us via multiple channels – 24/7 – so deploying solutions that help customers save time is key across every touchpoint.
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