2018 Connections Lifetime Customer Roadmap 
SurveySensum
JULY 14, 2020
Sarah Sargent is a highly accomplished & inspiring Customer Service & Customer Experience Director at Radian Group where she is reinvigorating CX in social housing. She has carved a successful career in both customer service and CX leadership across Financial Services and Telcos.
SmartKarrot
JANUARY 5, 2021
Apart from these mediums of sharing customer-centric growth ideas, he also shares conversations with industry executives on his podcast , specifically targeted to B2B SaaS and tech leaders. Additionally, he serves as the Chief Customer Officer at Higher Logic. Customer Success can help B2B companies retain more profitable customers.
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