2016 Contact Center Customer Relationship Management Exercises 
Calabrio
JANUARY 12, 2020
Jenny also lent her pragmatic viewpoint to Calabrio’s platform integration and buy-versus-build M&A strategies, which helped us more than double our recurring revenue from 2016 to 2019. Which leads me to my next point….
Calabrio
NOVEMBER 8, 2019
Jenny also lent her pragmatic viewpoint to Calabrio’s platform integration and buy-versus-build M&A strategies, which helped us more than double our recurring revenue from 2016 to 2019. Which leads me to my next point….
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Calabrio
NOVEMBER 7, 2019
Jenny also lent her pragmatic viewpoint to Calabrio’s platform integration and buy-versus-build M&A strategies, which helped us more than double our recurring revenue from 2016 to 2019. Which leads me to my next point….
Kustomer
JUNE 27, 2022
This also meant that businesses could now start filing and managing customer information in a digital format. The customer relationship manager (CRM) is the hub that facilitates communication between the customer and the brand. History Lesson: How Did Customer Service Evolve.
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