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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

She held a number of CX leadership roles in FTSE 100 organizations and later founded her own customer experience design based consultancy firm, CMXperience. She is a Speaker, Author, and Customer Success Influencer. She is a former Chief Customer Officer of Copper and a former Board advisor at GetCatalyst.io