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Happy Holidays from Blue Ocean

BlueOcean

Before you head out of the office for the holidays to grab your mug of eggnog, we want to take a minute to reflect on some of the hottest talking points of the year in the contact center world. We’ve looked at the data and compiled our five most popular articles of 2015. The Phone Channel is Dead, Long Live the Phone Channel.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He has been named as the Top 25 CX Influencers to Follow by Panviva, Top 50 Thought Leaders to Follow on Twitter by ICMI, Top 50 Call Center Twitter Accounts to Follow by Playvox, and a Top 100 Most Social Customer Service Pro On Twitter by Huffington Post. LinkedIn : [link]. Website : [link]. LinkedIn : [link].