2015 2018 Connections Lifetime Customer 
CSM Magazine
AUGUST 10, 2017
However, as businesses struggle to keep on top of the growing mass of customer information stored in disparate siloes, it can result in customers living in a different universe to your brand. Defining customer relationships is a necessary step in delivering what customers truly want—and driving business results.
SurveySensum
JULY 14, 2020
Sarah Sargent is a highly accomplished & inspiring Customer Service & Customer Experience Director at Radian Group where she is reinvigorating CX in social housing. She has carved a successful career in both customer service and CX leadership across Financial Services and Telcos.
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