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Consumer banking: money can’t buy loyalty

Currency Alliance

“Extra” was a 4% interest rate which earned the average working family £100-200 a year – the kind of value you can earn from a supermarket loyalty card. Banks have been in and out of rewards programs for decades – but their focus ebbs and flows depending on the economic cycle as well as the regulatory framework.

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The Time For A US Coalition Loyalty Attempt Is Now

Forrester's Customer Insights

Coalition loyalty programs that let consumers earn and redeem a single currency across multiple partners have historically failed to gain traction in the US. Today, American Express announced that they will be launching a US coalition program later this Spring. " Well, it looks like we were spot on. Customer Insights'

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