Responsetek

MAY 3, 2018

It’s disconcerting for consumers to see a slick, glossy presentation one place and then be met with a clunky, hard-to-navigate brand presentation elsewhere. Your goal in the current sales environment is omnichannel consistency, but it requires a great deal of coordinated effort to achieve.

Omni-Channel 40

Omni-Channel CEM Loyalty Programs Roadmap 40

Customer Bliss

JULY 25, 2017

Geeta Wilson is the VP, Consumer Experience – Enterprise Transformation at Humana, where she’s been since late 2013. At Humana, for example, loyalty programs was a good example. The importance of omni-channel metrics. Episode Overview. She frames this up as the “we vs. me” issue.

Omni-Channel 0

Omni-Channel Healthcare Loyalty Programs Metrics 0

C Space

JULY 2, 2020

But the team has dug in its heels, with owner Dan Snyder saying in 2013 he would “never change the name.” We see Covid-19 as an accelerator of the transition to EVs [electric vehicles] and renewables, from consumers and public policy,” they said. Native American leaders have pushed for the Washington, D.C.,

Brands 52

Brands Airlines Policies Social Media 52