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Learn How Improved Daily Customer Interactions Set Navistar Apart From Their Competition!

Daniel Group

And so Navistar, International Trucks, IC Bus, we actually… We had some challenges on some in engine performance probably about 2012. And when we were coming through that, I think one, we appreciated the importance of customer experience through that. So it’s been a good roadmap of what we’re doing together.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. He founded Feedbackly, a customer feedback software in 2012, and CXForum, a CX network CX of CX professionals and companies to bring knowledge and methods together to create better experiences unconditionally in 2019. Website : [link].