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What’s the Job Outlook for Customer Success Professionals?

ChurnZero

These brands offer a combination of curation, convenience, cost-effectiveness, and exclusivity that keep customers coming back. The subscription e-commerce market has grown by more than 100 percent a year over the past five years. To deliver the greatest benefit to the customer, high-tech should complement—not replace—the human touch.

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How to Improve Customer Service – A Complete Guide of Tools, Tech & Tips

Comm100

How to Improve Customer Service. A Complete Guide of Tools, Tech & Tips. We all know that customer service is important, but just how instrumental it is to success of a company might surprise you. A massive 91% of customers agree that a positive customer service experience makes them more likely to make another purchase.

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A Guide to Retention Marketing

SmartKarrot

With an effective email marketing campaign, you can foster a great customer relationship. You can inform your customers about new product launches, discounts, coupons, etc. Besides, you can always indirectly promote your business by offering useful tips to your customers.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Flavio Martins.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Flavio Martins.