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Who Tweeted It First: Customer Success Edition

Amity

Net Promoter Score. — Japman Bajaj (@Japman_Bajaj) December 22, 2009. — MaRS (@MaRSDD) August 5, 2009. RosettaStone selected Parature; we deliver multi-channel #customerservice & realize the importance of #customersuccess [link]. — Parature (@Parature) October 27, 2009.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Multi-Award Winner, Nandkishor Tripathi is a Market Research Operations and CX Methodology Specialist with over 16 years of proven track record in delivering customer experience at the highest levels. He also has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.

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12 Top Reputation Management Software for 2020

Grade.us

Alternatively, you’re actively listening to unhappy customers so you can solve their problems, improve your own business, and illuminate a channel of open communicate. Create and customize multi-channel auto-request campaigns to maximize the reviews you receive. Net promoter scores. Core products.