Remove 2009 Remove Customer Retention Remove Multi-Channel Remove Net Promoter Score
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Who Tweeted It First: Customer Success Edition

Amity

Customer Churn. Customer Health Score. Customer Lifecycle. Customer Retention. Customer Success. Customer Success Manager. Net Promoter Score. — Japman Bajaj (@Japman_Bajaj) December 22, 2009. — MaRS (@MaRSDD) August 5, 2009. Customer Churn.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Nandkishor Tripathi – Global Head of Customer Experience at SurveySensum. Multi-Award Winner, Nandkishor Tripathi is a Market Research Operations and CX Methodology Specialist with over 16 years of proven track record in delivering customer experience at the highest levels. LinkedIn : [link]. Website : [link].