Remove 2009 Remove Management Remove Multi-Channel Remove Net Promoter Score
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Who Tweeted It First: Customer Success Edition

Amity

Customer Success Manager. Net Promoter Score. — Japman Bajaj (@Japman_Bajaj) December 22, 2009. — MaRS (@MaRSDD) August 5, 2009. RosettaStone selected Parature; we deliver multi-channel #customerservice & realize the importance of #customersuccess [link]. Net Promoter Score.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. LinkedIn : [link]. Website : [link].

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12 Top Reputation Management Software for 2020

Grade.us

Buying reputation management software for your business is like purchasing a moat for your castle and party confetti at the same time. Alternatively, you’re actively listening to unhappy customers so you can solve their problems, improve your own business, and illuminate a channel of open communicate. Reading Time: 22 minutes.