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How to Improve Customer Service – A Complete Guide of Tools, Tech & Tips

Comm100

Another of the growing customer service technology trends has seen a rise in chatbots and automation. Thanks to improvements in AI and automation technologies, chatbots can now handle as much as 80% of customer needs. The efficiencies of live chat also mean a high return on investment (ROI) for the technology.

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12 Top Reputation Management Software for 2020

Grade.us

Here’s a demo of our platform in action and a list of our platform pros and cons: Pros. No 1:1 training demos or 1:1 onboarding sessions with support teams or account managers. They pivoted in 2009, shifting their focus to lead generation via a pay-per-call business model. Reputation Management Software Reviews on G2.