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Top 5 Customer Service & CX Articles for the Week of August 7, 2023

ShepHyken

Once again, another list of tips and tactics to keep your customers satisfied. There are twelve of them, and to get you interested in reading the article, let me share the last couple of sentences: “At the end of the day, without customers, your business would be nothing. as of 2023 and minimum federal wage of $7.25

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5 Top Customer Service Articles of the Week 6-13-2022

ShepHyken

Each week I read many customer service and customer experience articles from various resources. 10 Tips for Success with Subscription Business Models by Amanda Davis. In 2009 only 18% of the value of the top 100 brands was in subscriptions. Here are my top five picks from last week. Sign Me Up!

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5 Top Customer Service Articles of the Week 7-11-2022

ShepHyken

They also need to win them over — a process that starts and ends with a good customer experience (CX). Here are a few tips to make sure your company is approaching CX in an effective manner that helps you optimize your ability to turn qualified leads into conversions. Do the same with your employees. Follow on Twitter: @Hyken.

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Top 5 Customer Service & CX Articles for the Week of May 1, 2023

ShepHyken

According to the research, since 2009, a stock portfolio of the publicly traded brands in Siegel+Gale’s research outperformed every major index with a return of 1,841%. It’s another to grow the relationship to create a more profitable customer. So, what can you do when managing customers to make the most of it?

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Top 30 Customer Service Experts to Follow in 2022

SmartKarrot

Franz hosts top customer experience thought leaders on the chat and shares their perspectives, tips, and workarounds regarding customer experience. Bill Quiseng is a well-known blogger and professional speaker who gives valuable keynote sessions on customer service. Franz co-hosts the popular #CXchat on Twitter.