SurveySensum

JULY 14, 2020

All the Thought Leaders present in this list have significantly impacted the Customer Experience Domain in their own way. She strongly believes that corporate culture and employee experience directly impact customer experience. The below-given list is a general list and is irrespective of any ranking or order. LinkedIn : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

ClearAction

NOVEMBER 16, 2023

Voice of Customer Maturity Today Since the 2009 global economic downturn, companies have invested heavily in enterprise feedback management. This allowed CX insights (the workshop findings) to be top-of-mind among managers in every business unit and support function as they embarked on their strategic plans.

Voice of Customer 62

Voice of Customer B2B Leadership Effort Score 62

Wired and Dangerous

MAY 12, 2021

” As you can imagine on reforms of this magnitude, most of the leading brokers and underwriters have given their support to the reforms and four of the main brokers, Aon, JLT, Marsh and Willis are presently providing training and advice across the market.

Insurance 91

Insurance Government Banking e-support 91