Helen Dewdney

JULY 7, 2021

The Institute of Customer Service (ICS) published its bi-annual UK Customer Satisfaction Index (UKCSI) report today, 7 July 2021. It showed that the number of complaints about poor service in the last six months was at its highest level since 2009! The July 2021 UK Customer Satisfaction Index (UKCSI) is 77.4 (out

Tourism 76

Tourism Transportation Telecommunications Customer Satisfaction 76

Service Untitled

MARCH 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Jet Blue flies high with customer service perks Cheryl March 15, 2010 Customer Service , Proactive , Service Untitled , Specific Companies No Comments Just check Terminal 5 at New York JFK airport for the state-of-the-art facility geared for efficiency and customer comfort.

Airlines 41

Airlines Travel Customer Satisfaction Transportation 41

Service Untitled

MARCH 31, 2010

New Jersey Transportation Commissioner James Simpson has promised transparency and better customer service and promises to bring excellent service and public safety reforms to the Department of Transportation. Toll collectors need to have customer service training also.

Transportation 41

Transportation Travel Customer Service Training Exercises 41