2009, Consumers, CRM and Customer Service Representative

Service Untitled» Blog Archive » Use social CRM to improve.

Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. Now we have progressed to a Social Customer Relationship Management (Social CRM) which takes us from the original CRM and now adds new communication channels via the social web to concentrate on better customer relationships.

CRM

CRM Social Media Customer Relationship Management Customer relationships

Service Untitled» Blog Archive » NJ toll road collectors lack.

Service Untitled

MARCH 31, 2010

They need to be hired because they can not only do the job, but be able to deal with the customers – just like any other consumer oriented position. What would be the results if a company used representatives who insulted, assaulted or told customers to “die&# on the road?

Transportation

Transportation Travel Customer Service Training Exercises

Customer Experience Update

Service Untitled» Blog Archive » Use social CRM to improve.

Service Untitled» Blog Archive » NJ toll road collectors lack.

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