Remove 2009 Remove Chief Customer Officer Remove Customer Care Remove Leadership
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Chief Customer Officer for the Energy Industry, With Penni Conner – CB27

Customer Bliss

Her background is interesting as she is professionally an engineer, but found her way to the customer care space. She stayed within customer experience and remained focused there. From Penni’s own LinkedIn: Utility executive with over 25 years of experience in field operations, customer service and energy efficiency.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. LinkedIn : [link].