2009, Chief Customer Officer, Culture and e-support

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

She is an internationally recognized Customer Experience Thought Leader, Coach, Keynote Speaker, and Author of ‘Customer Understanding: Three Ways to Put the “Customer” in Customer Experience’ (and at the Heart of Your Business). She is now Chief Customer Officer at ClearAction Continuum.

Customer Experience

Customer Experience Consulting Multi-Channel Leadership

Inside Customer Success: Vend

Amity

MARCH 24, 2016

Founded in 2009, Vend is a retail POS Software, Inventory Management, E-Commerce & Customer Loyalty for iPad, Mac and PC. Vend helps over 15,000 customers worldwide easily manage and grow their business in the cloud. How is Customer Success structured at Vend? It has changed a lot and has changed many times.

Customer Success

Customer Success Retail Chief Customer Officer Customers

Customer Experience Update

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

Inside Customer Success: Vend

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