Remove 2009 Remove Call Center Remove Sales Remove Wireless
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How NPS was pioneered at Intuit & Sprint, with Brian Andrews – CB46

Customer Bliss

While at Intuit, Brian won CEO Leadership Awards in 2007 and 2009, as well as Scott Cook Innovation Awards in 2006 and 2008. The first thing Brian looked at was pre-existing data on what seemed to matter to customers in the wireless industry. They’d want to know what was happening in sales, marketing, leads.

NPS 163
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Canadian Companies That Outsource and Why They Keep on Outsourcing

Magellan Solutions

It was founded in 2009 by brothers Lyndon and Jamie Cormack , who named the company after a Canadian frontier village in Saskatchewan. Herschel is currently headquartered in Vancouver, but has quickly expanded and now features over 10,000 points of sale worldwide. Herschel Supply Co., Slack Technologies, Inc.

Company 59