Rebellion at Dollar General! A Challenge to CX Strategies?
CX University
APRIL 2, 2024
Pink (2009) states that when employees have a purpose in their work, are provided with opportunities to develop mastery in what they do, and have autonomy, they will be engaged. And when they are so engaged, they experience “Flow.” increase in Dollar General’s sales for 2024, reaching $40.33
52 
Let's personalize your content