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Is Your Online Experience Your Customer’s Worst Nightmare?

Experience Investigators by 360Connext

Reviewing customersonline experience is one of the most common ways we at 360Connext help our clients. It’s part of out trademarked process called Customer Experience Investigation, which covers everything. live support, customer service call centers).

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How Airlines Use NPS to Improve Their Customer Satisfaction Ratings

Retently

While customer satisfaction ratings for US airlines have reached a peak not seen in almost 20 years , the industry still lags behind other verticals in delighting its customers. Low Tolerance: Airline customers have extremely low tolerance towards any problems they face during the flight experience. Airlines 2013 | By No.