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Brick and mortar stores can still outdo Amazon with ‘Amazon Can’t Do That’

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In a study titled “Amazon Can’t Do That” polling 1,500 consumers spanning the three generations of Millennial, Gen X, and Boomers research group, WD Partners concluded that shoppers still prefer feeling, walking around, and gathering with friends and families during the holiday shopping season.

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How to Create Successful Customer Service Stories: 9 Inspirations to do it Right

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Do you know that 52% of consumers make an additional purchase from a company after a positive customer service experience? Trust me, they all come looking for a good customer service experience, which at times, many brands fail to offer. What Went Wrong With Walmart’s Services? Orders had errors.