The Need for Customer Experience is Based on Science Not Myth
Natalie Petouhof
JULY 26, 2016
Since 2006, what has changed slightly is the average online shopper expects pages to load in four seconds or less. Covering Customer-Facing Applications. [i] i] The Concept of Flow: Handbook of Positive Psychology, Nakamura, J. For more on this see my report, here. drnatalie petouhoff, VP and Principal Analyst. i] [link]. [ii]
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