Service Untitled

MAY 26, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard? What do you think?

Exceptional Customer Service 40

Exceptional Customer Service Customer Service Culture Social Media 40

Service Untitled

APRIL 5, 2010

Running with their mission statement, “to make moms’ lives easier by delivering all the necessary baby products in a timely manner with great customer service,&# innovative marketing plans and an investment of a few hundred thousand dollars, the name changed to Diapers.

Customer Service 41

Customer Service Exceptional Customer Service Exercises Retail 41

Service Untitled

JUNE 14, 2010

It is our willingness to show our customers that we really do care about them, and carry with this an unspoken pledge to respond to a customer’s request for information or help. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers.

Customer Service 41

Customer Service Customer Service Representative Culture Airlines 41

Service Untitled

MARCH 2, 2010

In December, 2008 Wells Fargo stepped in after the government forced the sale to avoid the failure of Wachovia. The Wachovia branch in the subdivision of Abacoa in Jupiter, Florida knows how to build new cooperative and collaborative relationships with customers. We’ve all heard the saying “it starts at the top.”.

Banking 41

Banking Call Center Government Financial 41