2006 Culture Customer Service Representative Magazine 
Service Untitled
MARCH 22, 2010
Service Untitled The blog about customer service and the customer service experience. Magazine by Joel Spolsky. Possibly Related Posts: L.L.Bean ranks #1 in customer service L.L. It’s worth a read. Photo credit of the B&H checkout process goes to me (I took the photo when I visited).
Service Untitled
AUGUST 26, 2010
Part one includes an introduction to Doria and her background with American Express, a quick overview of the different service centers that American Express has around the country, and some information on how American Express hires and trains its customer service representatives (called Customer Care Professionals).
Expert insights. Personalized for you.
41 
Let's personalize your content