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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

The Philippines has always been in a tight race with India as the best BPO services provider in the world. However, India started losing ground to the Philippines when fraudulent activities of Indian call centers were exposed in 2016. A Brief History of the Call Center Industry in the Philippines. billion in revenue.

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What Is Your Healthcare BPO Trust Indicator?

Magellan Solutions

Businesses are not hiring contact centers to become band-aid solutions. Determining the dangers and threats in the business structure of your Healthcare Contact Center partner is not enough. It started on September 7, 2006. . At Magellan Solutions, we train our agents to become customer service experts.