Chief Customer Officer for the Energy Industry, With Penni Conner – CB27
Customer Bliss
NOVEMBER 15, 2016
The first, published in 2005 is “Customer Service: Utility Style” this is a primer outlining strategies to provide excellent customer service. My most recent book, “Energy Efficiency: Principles and Practices” was published in January 2009 and provides tools and strategies to offer energy efficiency programs.
0 
Let's personalize your content