BlueOcean

OCTOBER 17, 2023

The first mainstream mention of ESG as a concept came from the United Nations in 2004 in their report titled “ Who Cares Wins.” The report urged stakeholders to consider environmental, social, and governance factors in their financial processes and investments. Evaluating ESG through your RFP is complex. Book an appointment here.

How To 177

How To Government Guidelines Effort Score 177

InteractionMetrics

JUNE 19, 2023

Founded in 2004, Stanford University’s Hasso Plattner Institute of Design broke down Design Thinking into five distinct phases: Empathize : Understand your customer. Sometimes called brainstorming, this inventive step is a team effort and aims to identify a few strong solutions to the problem defined in Step 2.

Loyalty 52

Loyalty Net Promoter Score Touchpoint User Experience 52

Storyminers

JULY 6, 2020

As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs. She has served clients as an independent consulting partner since 2004. DigiCert is trusted by thousands of government, education, and Fortune 500 organizations. Aimee Lucas. Flavio has a B.S.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs. She has served clients as an independent consulting partner since 2004. DigiCert is trusted by thousands of government, education, and Fortune 500 organizations. Aimee Lucas. Flavio has a B.S.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130