Storyminers

JULY 6, 2020

She has served clients as an independent consulting partner since 2004. Dennis is an innovative Customer Experience evangelist with a deep understanding of consumer engagement, digital media, and reporting analytics. Jeff helps clients develop customer-focused cultures. Denise went on to head Sony Electronic Inc.’s

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

She has served clients as an independent consulting partner since 2004. Dennis is an innovative Customer Experience evangelist with a deep understanding of consumer engagement, digital media, and reporting analytics. Jeff helps clients develop customer-focused cultures. Denise went on to head Sony Electronic Inc.’s

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

ShepHyken

MAY 11, 2020

It is firmly engaged in the broader technology sector, particularly since the launch of Amazon Web Services – AWS – in 2004 which has now grown into the world’s leader in on-demand cloud computing, and a big contributor to the company’s revenues and profits. (Disfold) Amazon is not just a retail company anymore.

Customer Service 60

Customer Service Innovation Retail Financial 60