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Customer Change Rewards Programs Loyalty Programs Customer Engagement Leadership Loyalty Employee Experience Connections Brands Customer Service More Related Topics >
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How to Create a Successful Customer Loyalty Program

Michelli Experience

MARCH 2, 2016

Having worked with Starbucks since 2004, as I began my journey to my first of two books about them ( The Starbucks Experience and later Leading the Starbucks Way ), friends and colleagues are quick to contact me whenever Starbucks makes the news. That goes for both good and bad news!

Loyalty Programs 100
Loyalty Programs Loyalty Rewards Programs How To 100
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Make the Experience Faster and More Personal

Michelli Experience

JULY 27, 2016

I have been involved with Starbucks since 2004, beginning with initial research I conducted for my first of two books about them (The Starbucks Experience).

Leadership 100
Leadership Course Engagement Employee Experience 100
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