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Part 1: The Strategic Role of B2B Customer Support

Team Support

Businesses buy your products or services to help their operations run efficiently and to meet their customersexpectations. The Value of Customer Support. Customer contact with Support identifies top features customers want. Support contact informs about the health of customer relationships.

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Partners

Optimove

IBM Watson Campaign Automation is a SaaS-based digital marketing automation platform that puts the power of data insights in the hands of the marketer to design smarter campaigns that exceed customer expectations. The comany, founded in 2004, currently sends 50 million messages every month.