Storyminers

JULY 6, 2020

She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. She has served clients as an independent consulting partner since 2004. Denise went on to head Sony Electronic Inc.’s Dennis Wakabayashi.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. She has served clients as an independent consulting partner since 2004. Denise went on to head Sony Electronic Inc.’s Dennis Wakabayashi.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Qualtrics

OCTOBER 11, 2019

One of the key building blocks to creating a truly exceptional employee experience is cultivating an environment where employees feel free to both share and receive open and honest feedback. Are your employees avoiding you? Learn How to Collect Vital Feedback from Your Team. Download Ebook. Citations. 1 Mayer, R.C.,

Culture 26

Culture Communication Multi-Channel Feedback 26

SmartKarrot

JANUARY 25, 2022

Launched in 2004, Campaign Monitor is an email marketing platform catering to businesses of different sizes. The company, set up in 2013, has garnered global recognition. Founded in 2010, Culture Amp is an employee experience management platform. Headquarter: Melbourne, Australia. Campaign Monitor. Culture Amp.

Company 10

Company Innovation Self Service Culture 10