Provide Support

APRIL 3, 2018

The answer is pretty obvious, and yet so often overlooked: providing a delightful customer service. No matter how good your product may be, or how competent your customer service team is, the only thing that matters is how your customers feel about your company. © 2003 - 2017 Provide Support LLC. Read more.

Customer Service 51

Customer Service Management Exceptional Customer Service Employee Engagement 51

Lumoa

APRIL 24, 2018

The Net Promoter System® (or NPS) has been a popular customer experience metric since its creation in 2003. Thomas Laursen Chief Consultant at Customer Agency, NPS Certified Associate. Creating a better business that delivers more value to customers is the real point. Andy Hanselman Customer Experience Expert and Speaker.

System 338

System Effort Score NPS Net Promoter Score 338

Magellan Solutions

MARCH 4, 2020

This company entrusts its customer service to some companies in India and the Philippines. Companies who have worked with AMEX are Infosys Ltd and Tata Consultancy Services. However, AMEX was once sued for sending customer calls to India. Later on, it started outsourcing its IT and customer services too.

Company 64

Company e-support Call Center Government 64