delighted

MARCH 16, 2021

Guest contribution by Lawrence Tai, Product Manager at Nike. Skip ahead to find out how your product management team can use NPS to improve your business and consumer engagement experience. Let’s get into the 4 reasons why product NPS can be such an insightful metric for product management teams. So what is NPS?

Net Promoter Score 98

Net Promoter Score NPS Management Metrics 98

BirdEye

JANUARY 11, 2023

Its simple interface makes it incredibly user-friendly and features like Facebook Business Manager help businesses optimize the platform for advertising and marketing. Social media marketing is the process of creating, managing, and amplifying content related to your business or product on social networks.

Social Media 98

Social Media Multi-Channel Advertising Measurement 98

SurveySensum

APRIL 30, 2020

In 2003, a loyalty consultant Fred Reichheld proposed a simple method to measure customer loyalty, called the Net Promoter Score® (NPS®) system. Long term association with your brand. Provide feedback for improvement (Act as a consultant). Hence, a good NPS program can make customers turn into brand ambassadors.

Net Promoter Score 52

Net Promoter Score NPS Survey Touchpoint 52