2002, Customer Relationship Management, Customer Satisfaction and Return on Investment

Wow, What a Year! What is Our Personal and Business Learning for The Year

Beyond Philosophy

DECEMBER 30, 2021

Customer satisfaction is at the worst point it has been for 15 years. People want positive experiences, so it’s up to businesses that want them as customers to provide them. Back when I started Beyond Philosophy, Customer Experience was not a thing yet. Customers are not satisfied with business as usual today. .

Customer Satisfaction

Customer Satisfaction Return on Investment Consulting Customer Relationship Management

5 Must-Have Tools to Maximize Productivity of Customer Support Teams

GlowTouch

JANUARY 15, 2021

Here are the 5 tools your customer service team needs to get the job done right and maximize productivity. 1) Customer Relationship Management System (CRM). A CRM is a system to manage interactions with customers. Most People: cloudfront.net – Search Customer Self Service Infographic.

Tools

Tools Self Service CRM Infographics

Customer Experience Update

Wow, What a Year! What is Our Personal and Business Learning for The Year

5 Must-Have Tools to Maximize Productivity of Customer Support Teams

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