How We Reinvented Our Own CX
Storyminers
MARCH 26, 2018
Since our founding as a customer experience design consultancy in 2002, StoryMiners has helped over 500 clients on 700+ projects in over 20 countries (and in 4 languages). Starting with surveys and following up by phone, we learned what people value and want: Less focus on processes and more on outcomes.
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