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Top 7 Misconceptions About Healthcare Outsourcing

GlowTouch

For example, a call center outsourced company will work hard to ensure the provision of perfect customer care satisfaction, the latest technology, and even 24-hour support for all your customers. Founded in 2002, our 2,200 employees deliver for our clients by combining operational excellence with high-touch engagement.

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20 Best Practices for Delivering Excellent Chat Support

GlowTouch

The following best practices are meant to help you build, train, and manage a personable, successful live chat team who delivers exceptional customer care and support. Using a live chat service is a promise—a promise that an actual person will be on hand and ready to address your client’s customers’ concerns in real-time.